Our Policies

All personal information is maintained in strict confidence and is at no time shared or sold to any third-party. No information is collected from anyone who browses our site.
Except as noted below merchandise may be returned to Cottage Haven within 30 days of your receipt. Items must be returned in their original condition with original packaging for refund. Shipping is not refundable.
- Custom or special ordered items placed on behalf of a customer are not refundable.
- All sale items are considered "final" and are not refundable.
Shipping policy:
- Unless marked otherwise, the shipping cost is indicated for each item.
- On some furniture items, shipping varies based on your location. Thus, we will provide a shipping quote upon request.
- White glove service is offered on some furniture items as an extra charge. This service places the item in your home and removes all packaging.
Estimated Shipping and Delivery Times. Please note the lead time for shipping on many of our items. Many of our furniture and bedding items are made upon purchase for our customers. These items may require up to 8 weeks to produce and make ready for shipping. Once shipped, the normal lead time for shipping to your destination will apply.
We strive for accuracy throughout our online store, however there may be some price inaccuracies due to manufacturer error or price changes not yet noted on our website. We reserve the right to make corrections when identified or brought to our attention. Pricing is subject to change at any time without notice.
We have made every attempt to ensure that product details and specifications quoted on our site are accurate. However there may be inaccuracies on some items due to incorrect information or circumstances beyond our control, or in some cases a technical error or oversight. If you notice something that doesn't look correct, or If any questions arise about anything contained on our website, please contact us for clarification or a correction.
Use of this web site. The web site design, text, graphics, logos, product images, product information, and/or anything that may be downloaded from this web site is either the property of Cottage Haven Interiors or is used with permission by Cottage Haven Interiors and may not be used or copied in any way without prior written permission from Cottage Haven Interiors.
We offer Gift Certificates.
Although we are confident of the quality of the items contained on our website, Product Warranty is with the product manufacturer and not Cottage Haven Interiors. Please inquire about warranty details on any specific product we carry.